LEAD TIMES

Our lead times vary depending on the complexity of the project. Most bespoke cabinetry and furniture orders take between 6–12 weeks from design approval to completion.

CARING FOR YOUR PIECES

We use materials to stand the test of time so with only a little care, they will remain beautiful and functional for generations. Interested in washing your hardwood pieces? Send us an email and we’ll guide you.

RETURNS

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at honor@pinfoldworkshop.co.uk. Please note that you are responsible for the cost of return, unless the item arrives faulty, in which case we will arrange the shipment.